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Shipping & Payment

Shipping costs

  • €4.90 within Germany
  • Free shipping from €49.00 order value
  • Pickup in Markkleeberg: free

Delivery

  • Delivery time: 2–4 business days after payment is received
  • We ship with a parcel service. You will get its name and the tracking number by email as soon as your parcel is on its way.
  • Delivery within Germany only

Pickup

You can collect your order from us once you have placed it. We will email you as soon as it is ready. Please only come then.

Al-Hanaa Rösterei
Hauptstraße 130-134 / Haus 12
04416 Markkleeberg
Pickup times: By appointment only, between 12:00 and 15:00

Payment methods

  • Credit card, Apple Pay, Google Pay (via Stripe)
  • PayPal
  • Bank transfer (Vorkasse)
  • Cash on pickup (only when you collect your order yourself)

With bank transfer, shipping begins once payment is received. We hold your order for up to 7 calendar days; if no payment arrives in that time, it is cancelled.

With cash on pickup you pay in cash when you collect your order. We hold the order for collection for up to 3 calendar days; after that it is cancelled.

We issue an invoice on request. Email us at info@alhanaa.de with your order number.